Terms & Conditions

Disclaimer

Best Paw Forward and its instructors accept no responsibility for any injuries incurred to myself, members of my family, spectators or to my dogs no matter how caused.

Cancellations

By enrolling you are reserving a space in one of our courses.  Our class sizes are limited to ensure quality.  Therefore we must be notified at least 5 days before the class begins for any transfers or refunds.  We regret we are unable to refund enrolment fees once class has commenced.

Payment

Classes

To secure your place in any of our classes full payment and registration form must be made at time of booking.

One2One & Behavioural Appointment

A £20 non refundable deposit will be required at time of booking. If wanting to rearrange then 5 days notice must be given.

Individual Training Sessions

Must be paid in advance and are non refundable.  5 days notice is required to rearrange session.

Payment can be made by cash, cheque and bank transfer.

Children

Children under 16 years are welcome and those over 10 years can be great trainers, however they must be accompanied by an adult and supervised at all times.  Do not allow your children to approach other dogs.

Photos

From time to time we may take photos and/or videos and use then in literature or on our website and Facebook.  Please notify us if you would prefer this not to happen.

Illnesses

Please do not attend if your dog is unwell or if you have a bitch in season.  Please let us know if you are unable to attend.

Equipment

Handler: Wear comfortable clothing with flat shoes

Dog: No choke/check chains or retractable/flexi leads.

Treats

We use reward based training techniques, please bring lots of tasty rewards broken into tiny pea size pieces (we don’t want over weight dogs).  We have treats available for purchase.

Manners

Keep your dog on their lead at all times unless instructed otherwise.  This is especially important in the grounds outside as other businesses use these premises.

Respect

Please give other dogs their space, not all dogs are comfortable in confined areas. Remember to praise/reward your dog throughout the training sessions. We will not tolerate any hitting or harsh treatment of your dog.

Poo Bins

Always clean up after your dog – no exceptions!  We have a bin at the door and can supply you with a poo bag if required.

Vaccinations

All dogs must be fully vaccinated, including against kennel cough.  Please be aware the kennel cough vaccine does not provide 100% protection.  Best Paw Forward accept no responsibility.

Flea/Worm

It is your responsibility to ensure your dogs treatments are up to date.